Shipping Policy (14-17 Days)

At Super House, we understand that prompt delivery is essential to ensure you can start enjoying your tiny modern house as soon as possible. Our shipping policy for 14-17 days is designed to provide you with a clear and efficient delivery process.

1. Order Processing:

  • Upon receiving your order, our team begins the processing and preparation for shipment. This includes customizing your tiny house according to your specifications, conducting quality checks, and packaging.

2. Estimated Shipping Timeframe:

  • We strive to deliver your tiny house within 14-17 days from the date of order confirmation. This timeframe includes the production, quality control, and delivery processes.

3. Shipping Method:

  • We partner with trusted shipping carriers to ensure safe and efficient delivery of your tiny house. The choice of carrier may vary depending on your location and the specific model you’ve ordered.

4. Tracking Information:

  • As soon as your order is shipped, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your shipment in real-time.

5. Delivery to Your Location:

  • Our carriers will deliver your tiny house to the address you provided during the order process. Please ensure that the delivery location is accessible and that you or someone authorized is available to receive the delivery.

6. Inspection and Acceptance:

  • Upon receiving your tiny house, we recommend inspecting it carefully for any visible damage during transit. If you notice any issues, please contact us immediately.

7. Delays and Exceptions:

  • While we make every effort to meet the 14-17 days shipping timeframe, certain circumstances beyond our control, such as adverse weather conditions or logistical challenges, may cause delays. In such cases, we will keep you informed of any changes to the expected delivery date.

8. Shipping Charges:

  • Shipping charges may vary depending on your location, the size of your tiny house, and any additional services required. The shipping cost will be calculated and presented to you during the order process.

9. International Shipping:

  • Super House is proud to offer international shipping to various destinations. Please note that international shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.

If you have any questions or require further information regarding our shipping policy, please do not hesitate to contact us. We are committed to ensuring a smooth and transparent shipping process to deliver your dream tiny house to you as quickly and efficiently as possible.